Please explore the list of FAQs below to see if you find the answers you need. If not, don’t hesitate to get in touch using the form on the right to send us your query.

How do I refer my patients to Practice Plus Group Hospital, Southampton?

There are a number of ways to refer your patients to us. The NHS e-Referral Service (ebs.ncrs.nhs.uk) is our preferred method, but you can refer by post and fax too.

For more information on how to refer your patients please click here.

What NHS treatments are available to my patients?

We offer a wide range of surgical treatments, details of which can be found here.

What is the most recent CQC result?

Please click here to see our latest CQC report.

Who are your consultants?

We are proud to offer a fully consultant-delivered service. Please click here to see our consultants by specialty.

Where can I see the Quality Account report?

We publish our quality account on an annual basis. Read our current Quality Account here.

What are the average waiting times to first appointment?

We pride ourselves on our short waiting times, and understand the importance of getting your patients treated as soon as possible. View our current waiting times here.

What are the average waiting times from appointment to treatment?

We pride ourselves on our short waiting times, and understand the importance of getting your patients treated as soon as possible. View our current waiting times here.

Who can my patients speak to after their treatment?

To help patients recover post-treatment we have a Patient Advice Line. Patients can call us on 02380 712 035 to speak to a member of the clinical team. This helpline is designed to ensure that recovery is as speedy and successful as possible, so please advise your patients to use it as much as they need to.

What are the exclusion criteria?

It’s easy to refer a patient to Practice Plus Group Hospital, Southampton. But before you do so, please check the following points as we will not be able to treat patients who do not meet these criteria.

The patient must:

  • have a Body Mass Index of 40 or less
  • be 16 years old or over
  • have no suspected cancers
  • not have sickle cell anaemia, unstable insulin dependent diabetes, obstructive sleep apnoea, uncontrolled hypertension, previous adverse reaction to anaesthesia, renal failure or have had a cardiac arrest in the last six months.